Shipping policy
Last updated: September 20, 2025
1) Coverage
We ship to most countries. Some remote locations or destinations with customs restrictions may be unavailable for certain products.
2) Order processing
We work with AutoDS to automate fulfillment and tracking. Processing time (pre-dispatch preparation) is typically 3–5 business days. During peak season (November–January) this may extend by a few days. Orders are not processed on weekends or public holidays.
3) Delivery windows (estimates)
Delivery times depend on the supplier, logistics method, and destination. We publish ranges to set expectations; these are estimates, not guarantees.
| Region / Typical origin | Standard | Notes |
|---|---|---|
| USA (origin US warehouse) | 3–7 business days | Some suppliers use local warehouses for faster delivery. |
| EU / United Kingdom (origin EU/UK warehouse) | 4–9 business days | Varies by country and carrier. |
| International from Asia (e.g., CN → LatAm/EU/US) | 12–16 business days | Recommended window for standard cross-border shipments. |
| Remote areas / strict customs | 12–20 business days | Extra time may be required for inspections and transfers. |
Tip: during seasonal peaks (Black Friday, Christmas), add +3–5 business days to the ranges above.
4) Shipping costs
- Standard: shown at checkout based on product/destination (may be free during promotions).
- Express (if available): quoted at checkout. Not all products/areas support it.
5) Tracking
We’ll send you a tracking number via email/SMS as soon as your order ships. Updates may take 24–72 hours to appear in the carrier’s system.
6) Split shipments
To speed up delivery, some orders may ship in separate packages at no extra cost. You’ll receive a tracking number for each package.
7) Incorrect or incomplete address
Please double-check your address at checkout. We cannot reship free of charge if an order is lost due to incorrect shipping details.
8) Taxes and customs
International orders may be subject to taxes, duties, and fees in the destination country. These charges (if applicable) are the buyer’s responsibility.
9) Delayed, lost, or damaged orders
- Delays: If your order exceeds the estimated window, contact us so we can escalate with the supplier.
- Damage: If your item arrives damaged, contact us within 48 hours with photos of the item and packaging.
- Loss: We consider a shipment lost if there are no tracking movements for more than 10 business days (domestic) or 15 business days (international) after the last scan. We’ll arrange a replacement or refund as appropriate.
10) Contact
dealtide.marketPerú 498, Bahía Blanca (B8000), Argentina
info@dealtide.market
Legal notice: All times are estimates in business days (weekends and public holidays excluded). This policy may be updated based on supplier availability and logistics changes.